Shipping policy
**Shipping Policy for Dija's Creations**
Thank you for shopping at Dija's Creations! We strive to process and ship your handmade tumblers, keychains, and pens efficiently and with care. Please review our shipping policy below:
**Processing Time:**
* Orders are typically processed within 3-7 business days.
* Custom or personalized orders may require additional processing time. You will be notified of any significant delays.
* Processing time refers to the time it takes for us to prepare your order for shipment, not the actual shipping time.
**Shipping Rates:**
* Shipping costs are calculated at checkout based on the weight of your order, shipping destination, and shipping method selected.
* We offer various shipping options, including [ USPS First Class, Priority Mail, UPS Ground, etc.].
* You can view the shipping costs before completing your purchase.
**Shipping Destinations:**
* We currently ship to United States residents. Please contact us if you are interested in shipping to a location not listed.
* International shipments may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient.
**Shipping Time:**
* Shipping times are estimates provided by the carrier and are not guaranteed.
* We are not responsible for any delays caused by the shipping carrier, weather conditions, or other unforeseen circumstances.
* You will receive a tracking number once your order has shipped, allowing you to track its progress.
**Shipping Address:**
* Please ensure that you provide the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
* If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.
**Order Tracking:**
* You can track your order using the tracking number provided in your shipping confirmation email.
* Tracking information may not be available immediately after your order ships, as it can take some time for the carrier to update their system.
**Damaged or Lost Packages:**
* If your package arrives damaged, please contact us immediately with photos of the damaged item and packaging. We will work with the shipping carrier to resolve the issue and ensure you receive your order in good condition.
* If your package is lost in transit, please contact us after a reasonable period has passed. We will work with the shipping carrier to locate the package or issue a replacement.
**Contact Us:**
* If you have any questions or concerns regarding our shipping policy, please contact us at [Email Address or Phone Number].
We appreciate your business and strive to provide a smooth and efficient shipping experience.